Frequently Asked Questions
Have questions? We’ve got answers! Our FAQ page is here to help you find everything you need to know about our products, shipping, returns, and more. If you don’t see your question here, feel free to reach out — we’re always happy to assist!
Shipping & Returns
How long does shipping take?
We offer standard shipping, which typically takes 7-10 business days for delivery. You’ll receive tracking details once your order has been dispatched.
Do you ship internationally?
Yes, we do offer international shipping! Delivery times and shipping rates may vary depending on your location. Please check our shipping policy for more details.
What is your return policy?
We accept returns on unopened products within 14 days of purchase. Unfortunately, we cannot accept returns on used or opened items for hygiene reasons.
Payments
Quels modes de paiement acceptez-vous ?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods.
Is my payment information secure?
Yes, we take your privacy seriously. All transactions are processed through a secure, encrypted gateway to ensure your payment details are safe.
Can I use a discount code with my order?
Oui, vous pouvez appliquer des codes de réduction valides lors du paiement. Assurez-vous de saisir le code avant de finaliser votre achat pour que la réduction soit appliquée.